Station Road, Sidcup

How can we help?

Please fill in this form and we'll get back to you as soon as possible.

Please enter your name
Please enter your email address
Please enter your telephone number
Please enter a question
Please let us know how you heard about us
Please enter the verification code

We’ll only use this information to handle your enquiry and we won’t share it with any third parties. For more details see our Privacy Policy

Financial Ombudsman Service Remit to be Extended to Cover More Small Businesses

The Financial Ombudsman Service (FOS) exists to deal with complaints between financial service businesses (such as banks, insurance brokers, and loan and mortgage providers) and their customers – some of which are also businesses.

Access to the FOS is being extended to small businesses with fewer than 50 staff and a balance sheet value (net assets) of £5 million or less.

It has also been proposed that the maximum amount of compensation that can be awarded by the FOS should be increased from £150,000 to £350,000 where the complaint arises from an act or omission after 1 April 2019.